Privacy & Policy

This policy explains the privacy policy for a comprehensive application regarding the collection, use, storage, sharing and protection of your personal information, and the same policy applies in all sites, applications, services and tools related to work in a comprehensive application, regardless of how to access these services, including mobile devices.

The framework of the agreement: When you use the Shaamel application and any of the services provided by the application, you give the application an explicit consent to collect, use and retain your personal information, as indicated in the privacy policy and terms of use of the Shaamel application

You can visit Shaamel application without registering a personal account. And when you decide to provide the application with your personal information, you agree that this information will be sent and stored on its servers.

When you visit the application, use the services provided by you or the users in general, or respond to advertisements or other existing content, the application will automatically collect the information sent from your device, whether it is a computer, a mobile phone, or otherwise. This information includes:

Information collected through your interaction on the application, which includes: device number, device type, geolocation information, internet connection information, page view statistics, visits to and from the site, linked links, advertising data, protocol address and Internet access information.

Information collected by the site through cookies (tracking logs), Internet players and similar technologies.

Shaamel application collects any information that you enter on the application or that you provide when you use any of its services. This information includes:

  • Information that you provide for the comprehensive application when you register or when you use the services

  • Additional information that you provide for Shaamel application through social media platforms or third-party services

  • Information provided in the context of dispute settlement, correspondence via the application and messages sent to it

  • Your geographic location information and the location of your device include; Knowing your information if you have already done this service on your mobile phone.

  • Shaamel application may receive or collect additional information about you from third parties and add it to your account information. This information includes: demographic data, navigation data, contact information and additional data about you from other sources such as public authorities to the extent permitted by law.

You agree that Shaamel will use your personal information for the following purposes:

  • To enable you to access its various services and customer service by phone number

  • To prevent, detect and investigate when there is a possibility of fraudulent and illegal activities prohibited and not to adhere to the terms of using the application

  • To customize, measure, and improve comprehensive application services, content and advertisements

  • To contact you by phone number, alerts, text messages or phone to inquire about Shaamel application services for marketing purposes, updates and promotions based on message priorities (if any), or for any purposes as stipulated in this privacy policy

  • To provide more of the other services you have requested, as explained in the information-gathering mechanism on the site

  • To consider you a potential candidate

If you enable Shaamel to access your personal information on any of the third-party websites, this access window is determined by your browser settings and your consent to that as well. If you want to connect your account on Shaamel application to your account on any third party, then you agree to collect, use and store your personal information in accordance with what is stated in the privacy policy.

Shaamel application may disclose your personal information to third parties in accordance with this privacy policy and applicable legislation and laws. Your information can be shared with:

Service providers who have entered into an agreement with a comprehensive application to provide its services on the Internet, such as: transport providers, workers, professionals, leasing and services, marketing and technical support agencies. In such cases, your personal information remains under the control of Shaamel application

Some third parties (such as intellectual property owners, supervisory authorities, police and other regulatory bodies) if a blanket application is required to disclose by law or in accordance with a privacy policy.

Shaamel app may share your personal information to:

  • To comply with legal obligations or a court order

  • If it is necessary to prevent, disclose or protect against criminal offenses, such as fraud, fraud and lawsuits

  • If this is necessary to maintain our policy or to protect the rights and freedoms of others.

Other third parties with whom you have given consent to share your personal information through a comprehensive application, for example, in the framework of cooperation

Companies that it intends to implement comprehensively to merge with in the context of reorganization or in its interest

The owner of the intellectual property whether he believes that there is an advertisement that infringes the rights of the owner. Where the owner of the property concludes an agreement with a comprehensive application on several matters before submitting his personal information, stating that the information is provided under strict conditions in the context of legal procedures and / or to obtain legal advice and / or to answer inquiries from the relevant advertiser.

Shaamel app allows its users to share ads and other information with other users, making it within their reach. And since the site also allows direct communication with any of the service seekers or service providers; It recommends that you think carefully about how to share your personal information with others, and you will be responsible for that; As the comprehensive application does not guarantee the privacy or security of the information you share with other users and is not responsible for the quality of the service or the legality of service providers.

Moreover, you agree to the possibility of using Shaamel application for the information collected to send offers available to you, whether it is personal or not, or to contact you by phone number regarding the products or services provided by Shaamel application, that is, you allow Shaamel application team By contacting you, whether by calling you, sending notifications, sending WhatsApp, or other means of communication.

Shaamel application will not sell or rent your personal information, such as to third parties, for their marketing purposes without your explicit consent, which is your visit to the application or use of its applications. Shaamel application may combine your information with other information collected from other companies for use in improving and customizing services and functions.

When you use Shaamel application services; It and its service providers also place cookies (data files on your phone or engine), web players (electronic images that are placed in the code of a web page) or similar technologies. Shaamel application uses these cookies to identify you as a user to provide you with a better experience through its website to measure the effectiveness of the promotion and to ensure its confidence and safety.

Shaamel application protects your private information by using security, technical and administrative measures (such as: firewall, data encryption, physical and administrative access controls for data and servers) which in turn reduce the risk of loss, abuse, unauthorized access, and disclosure and change of information. However, if you believe that someone is misusing your personal account, please contact customer service.

Safe handling tips: You can order and offer through a comprehensive application by finding the service that you want to request or offer, then communicate with the advertiser through the available communication methods and inquire about what you want, and agree on the supply and demand process, so that the deal is safe without fraud. Please make sure. That there is a real service, inspect it, not send any cash to any party without making sure of the advertiser and the service, and it is preferable to contact the advertiser and meet him on the ground,

And to avoid prepayment and shipping operations that take place, you can follow the following tips and steps when bidding and requesting in a comprehensive application:

1. Choose your service provider wisely.

Do not deliver any money before obtaining the service provided by the seller.

Use secure payment methods

You can remember the following information before meeting with a service applicant or service provider:

  • Inspecting the service before ordering and making sure it is safe and that there is no defect in it.

  • Do not deliver any money before obtaining the service provided by the service provider.

  • Confirmation of the meeting place for delivery or receipt.

Inquire fully about the service from the service provider before requesting it.

Note: Shaamel application is not responsible for the service provision and request processes that take place between advertisers, as we are just an intermediary between the service applicant and the service provider.

You can find out about fraudsters, through suspicion of any attempts to provide unsafe services or by fraudsters if:

  • The advertisements for the displayed item included pictures displayed from the Internet (not real).

  • When you ask about additional images about the service, they are not available from the service provider.

  • When inquiring about details about any item in the advertisement, he gives many inconsistent answers.

  • When you request a meeting from them to view the service or deliver it, they present too many excuses.

  • Insist on transferring your money ... quickly!

You can report fraudsters by contacting us immediately, in case you doubt the credibility of a user on Shaamel application. In addition, we encourage you to go to the police if you fall into a fraud trap. We are ready to provide the police with any information serving the investigation, upon their official request. Hurry to fill out an application to be able to suspend the person’s account after carrying out the necessary investigations.

Shaamel application does not tolerate those who abuse its application. As a user, you are not permitted to add other application users to your mailing list (email or regular) for commercial purposes, even if one of them has previously provided a service to you. And in case you notice that someone is misusing the application (on fake mail), please inform us by contacting customer service.

Shaamel application does not allow the use of communication sources from user to user to send fake messages or content that violates the application's terms of use in any way. The application performs an electronic scanning of messages, checks for fake messages and viruses, and detects fraudulent or illegal activities or prohibited content. It also does not permanently store messages sent through these sources.

Third parties: Unless this privacy policy provides for providing information from these parties in other ways, it applies only to the use and transmission of the information that the site collects about you. The site does not have the right to control the privacy policies of the third parties that apply to you.

Shaamel application may change this privacy policy from time to time, so we advise you to read it regularly, and when any material changes occur to it, it will be announced, and the modified version of the privacy policy will be activated immediately after its publication on the application.

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